Privacy Policy
DATA PROTECTION
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data includes all data that allows you to be identified personally.
1.2 The person responsible for data processing on this website under the General Data Protection Regulation (GDPR) is Sentro London. The person responsible for processing personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Used browser
- Used operating system
- Used IP address (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be forwarded or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
3) COOKIES
To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Some cookies are used to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If certain cookies implemented by us also process personal data, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
We may cooperate with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following sections.
Please note that you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) CONTACTING US
When you contact us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after final processing of your inquiry, provided that there are no legal storage obligations to the contrary.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION
In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. You can delete your customer account at any time and can be done by sending a message to the controller. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site.
6) USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 Registration for our email newsletter
If you register for our email newsletter, we will regularly send you information about our offers. Mandatory information for sending the newsletter is only your email address. Additional data may be provided voluntarily and are used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address recorded by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later date.
The data collected by us when registering for the newsletter are used exclusively for the purpose of advertising in the form of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
6.2 Sending email newsletters to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. For this purpose, we do not need to obtain separate consent from you. The data processing is carried out solely based on our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller mentioned above. You only have to pay the transmission costs according to the basic tariffs. After receiving your objection, the use of your email address for advertising purposes will immediately cease.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be forwarded to the transport company commissioned with the delivery within the scope of contract processing, to the extent necessary for the delivery of the goods. Your payment data will be forwarded to the commissioned credit institution within the scope of payment processing, to the extent necessary for the payment processing. If payment service providers are used, we expressly inform you about this below. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.
7.2 Use of payment service providers (payment services)
- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we forward your payment data within the scope of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer is made in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the payment processing. PayPal reserves the right to carry out a credit
check for the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your solvency. The result of the credit check regarding the statistical probability of default is used by PayPal to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). As far as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values among other things but not exclusively. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
- SOFORT
If you choose the payment method "SOFORT", the payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will forward your information provided during the order process, together with the information about your order in accordance with Art. 6(1)(b) GDPR. Sofort GmbH is part of Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be forwarded only for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. Further information about SOFORT's privacy policy can be found at the following Internet address: https://www.klarna.com/sofort/privacy-policy/.
8) CONTACT FOR RATING REMINDER
Own rating reminder (not sent by a customer rating system)
We use your email address as a one-time reminder to send an email to rate your order for the rating system we use, provided you have given us your explicit consent to do so during or after your order in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time by sending a message to the controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Our website uses so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Facebook's servers. When you click on the button, a new browser window opens, and you will be redirected to Facebook's page where you can interact with the plugins there (if necessary, after entering your login data). Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and settings options for protecting your privacy can be found in Facebook's privacy policy: https://www.facebook.com/policy.php.
9.2 Google+ plugins with Shariff solution
Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Google+'s servers. When you click on the button, a new browser window opens, and you will be redirected to Google+'s page where you can interact with the plugins there (if necessary, after entering your login data). Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights and settings options for protecting your privacy can be found in Google's privacy policy: https://policies.google.com/privacy.
9.3 Instagram plugin with Shariff solution
Our website uses so-called social plugins ("plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Instagram's servers. When you click on the button, a new browser window opens, and you will be redirected to Instagram's page where you can interact with the plugins there (if necessary, after entering your login data). Instagram LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights and settings options for protecting your privacy can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388/.
10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses DoubleClick by Google, an online marketing service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to display ads that are relevant to users, improve campaign performance reporting, or prevent a user from seeing the same ad multiple times. Google uses a cookie ID to track which ads are displayed in which browser and can prevent them from being displayed multiple times. Processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. Furthermore, DoubleClick can use cookie IDs to track conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser's website and makes a purchase using the same browser. According to Google, DoubleClick cookies do not contain personal information. Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and inform you according to our knowledge: By integrating DoubleClick, Google receives information that you have visited the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or not logged in, there is a possibility that the provider will obtain and store your IP address. If you want to object to participation in this tracking process, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.com/settings/ads, which will be deleted when you delete your cookies. Alternatively, you can inform yourself about the setting of cookies from the Digital Advertising Alliance at the internet address www.aboutads.info and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information and the privacy policy regarding DoubleClick by Google can be found at: https://policies.google.com/privacy.
10.2 Use of Google AdWords conversion tracking
This website uses the online advertising program "Google AdWords" and within the framework of Google AdWords conversion tracking from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use the offer of Google AdWords to draw attention to our attractive offers with the help of advertising material (so-called Google AdWords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We aim to show you advertisements that are of interest to you, make our website more interesting for you, and achieve a fair calculation of advertising costs. The conversion tracking cookie is set when a user clicks on a Google AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Thus, cookies cannot be tracked through the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that
can identify users personally. If you do not want to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6(1)(f) GDPR. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information about Google's privacy policy can be found at: https://policies.google.com/privacy. You can permanently deactivate the setting of cookies for ad preferences by preventing them by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin. Please note that certain functions on this website may not be available or may be limited if you have disabled the use of cookies.
11) WEB ANALYSIS SERVICES
Google (Universal) Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes any direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other states that are part of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website and internet use. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Alternatively, you can click on the following link to set an opt-out cookie that prevents the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain, if you delete your cookies in this browser you must click this link again): Deactivate Google Analytics. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. When you visit a page, the user is assigned a unique, permanent, and anonymized ID that is set across different devices. This allows interaction data from different devices and from different sessions to be assigned to one user. The user ID does not contain any personal data and does not transmit it to Google. You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example, in another browser or on your mobile device. You can deactivate it using a browser plug-in from Google (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively to the browser plug-in or within browsers on mobile devices, click on the following link to set an opt-out cookie that prevents the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain, if you delete your cookies in this browser you must click this link again): Deactivate Google Analytics. Further information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376.
12) RETARGETING/ REMARKETING/ REFERRAL ADVERTISING
Facebook Custom Audience via the pixel process
This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With explicit consent, users' behavior can be tracked after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising measures. The collected data is anonymous for us, so we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its advertising purposes, in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to display ads both on and off Facebook. A cookie can also be stored on your computer for these purposes. These processing operations are carried out only if explicit consent is given in accordance with Art. 6(1)(a) GDPR. Consent to the use of Facebook Pixel may only be declared by users who are older than 13 years. If you are younger, please ask your legal guardian for permission. Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. To disable the use of cookies on your computer, you can set your internet browser so that no more cookies can be stored on your computer in the future or delete cookies that have already been stored. Disabling all cookies may, however, result in some functions on our website being unable to be executed. You can also disable the use of cookies by third parties such as Facebook on the following website: https://www.aboutads.info/choices/.
Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. Further data processing only takes place if you have agreed to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. If you are logged into Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups. You can permanently disable the setting of cookies for ad preferences by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin. Alternatively, you can inform yourself about the setting of cookies from the Digital Advertising Alliance at the internet address www.aboutads.info and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information and the privacy policy regarding advertising and Google can be found here: https://policies.google.com/technologies/ads.
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller regarding the processing of your personal data, which we inform you about below:
- Right to information according to Art. 15 GDPR: You have in particular the right to obtain information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that concerns you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR when your data is transferred to third countries;
- Right to rectification according to Art. 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;
- Right to erasure according to Art. 17 GDPR: You have the right to request the erasure
of your personal data if the requirements of Art. 17(1) GDPR are met. However, this right does not apply in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- Right to restriction of processing according to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data to establish, exercise or defend legal claims after we no longer need these data after the purpose has been achieved or if you have objected to processing based on your particular situation as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information according to Art. 19 GDPR: If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data relating to you have been disclosed of this rectification or erasure of data or restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;
- Right to withdraw consent granted according to Art. 7(3) GDPR: You have the right to withdraw your consent to data processing at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal;
- Right to lodge a complaint according to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work, or the place of the alleged violation, without prejudice to any other administrative or judicial remedy.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
14) DURATION OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined based on the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted, provided that it is no longer necessary for the fulfillment or initiation of the contract and/or there is no legitimate interest on our part in further storage.
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data includes all data that allows you to be identified personally.
1.2 The person responsible for data processing on this website under the General Data Protection Regulation (GDPR) is Sentro London. The person responsible for processing personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Used browser
- Used operating system
- Used IP address (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be forwarded or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
3) COOKIES
To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Some cookies are used to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If certain cookies implemented by us also process personal data, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
We may cooperate with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following sections.
Please note that you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) CONTACTING US
When you contact us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after final processing of your inquiry, provided that there are no legal storage obligations to the contrary.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION
In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. You can delete your customer account at any time and can be done by sending a message to the controller. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site.
6) USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 Registration for our email newsletter
If you register for our email newsletter, we will regularly send you information about our offers. Mandatory information for sending the newsletter is only your email address. Additional data may be provided voluntarily and are used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address recorded by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later date.
The data collected by us when registering for the newsletter are used exclusively for the purpose of advertising in the form of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
6.2 Sending email newsletters to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. For this purpose, we do not need to obtain separate consent from you. The data processing is carried out solely based on our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller mentioned above. You only have to pay the transmission costs according to the basic tariffs. After receiving your objection, the use of your email address for advertising purposes will immediately cease.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be forwarded to the transport company commissioned with the delivery within the scope of contract processing, to the extent necessary for the delivery of the goods. Your payment data will be forwarded to the commissioned credit institution within the scope of payment processing, to the extent necessary for the payment processing. If payment service providers are used, we expressly inform you about this below. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.
7.2 Use of payment service providers (payment services)
- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we forward your payment data within the scope of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer is made in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the payment processing. PayPal reserves the right to carry out a credit
check for the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your solvency. The result of the credit check regarding the statistical probability of default is used by PayPal to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). As far as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values among other things but not exclusively. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
- SOFORT
If you choose the payment method "SOFORT", the payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will forward your information provided during the order process, together with the information about your order in accordance with Art. 6(1)(b) GDPR. Sofort GmbH is part of Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be forwarded only for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. Further information about SOFORT's privacy policy can be found at the following Internet address: https://www.klarna.com/sofort/privacy-policy/.
8) CONTACT FOR RATING REMINDER
Own rating reminder (not sent by a customer rating system)
We use your email address as a one-time reminder to send an email to rate your order for the rating system we use, provided you have given us your explicit consent to do so during or after your order in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time by sending a message to the controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Our website uses so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Facebook's servers. When you click on the button, a new browser window opens, and you will be redirected to Facebook's page where you can interact with the plugins there (if necessary, after entering your login data). Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and settings options for protecting your privacy can be found in Facebook's privacy policy: https://www.facebook.com/policy.php.
9.2 Google+ plugins with Shariff solution
Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Google+'s servers. When you click on the button, a new browser window opens, and you will be redirected to Google+'s page where you can interact with the plugins there (if necessary, after entering your login data). Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights and settings options for protecting your privacy can be found in Google's privacy policy: https://policies.google.com/privacy.
9.3 Instagram plugin with Shariff solution
Our website uses so-called social plugins ("plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but only using an HTML link integrated into the page. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection is established with Instagram's servers. When you click on the button, a new browser window opens, and you will be redirected to Instagram's page where you can interact with the plugins there (if necessary, after entering your login data). Instagram LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights and settings options for protecting your privacy can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388/.
10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses DoubleClick by Google, an online marketing service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to display ads that are relevant to users, improve campaign performance reporting, or prevent a user from seeing the same ad multiple times. Google uses a cookie ID to track which ads are displayed in which browser and can prevent them from being displayed multiple times. Processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. Furthermore, DoubleClick can use cookie IDs to track conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser's website and makes a purchase using the same browser. According to Google, DoubleClick cookies do not contain personal information. Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and inform you according to our knowledge: By integrating DoubleClick, Google receives information that you have visited the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or not logged in, there is a possibility that the provider will obtain and store your IP address. If you want to object to participation in this tracking process, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.com/settings/ads, which will be deleted when you delete your cookies. Alternatively, you can inform yourself about the setting of cookies from the Digital Advertising Alliance at the internet address www.aboutads.info and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information and the privacy policy regarding DoubleClick by Google can be found at: https://policies.google.com/privacy.
10.2 Use of Google AdWords conversion tracking
This website uses the online advertising program "Google AdWords" and within the framework of Google AdWords conversion tracking from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use the offer of Google AdWords to draw attention to our attractive offers with the help of advertising material (so-called Google AdWords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We aim to show you advertisements that are of interest to you, make our website more interesting for you, and achieve a fair calculation of advertising costs. The conversion tracking cookie is set when a user clicks on a Google AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Thus, cookies cannot be tracked through the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that
can identify users personally. If you do not want to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6(1)(f) GDPR. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information about Google's privacy policy can be found at: https://policies.google.com/privacy. You can permanently deactivate the setting of cookies for ad preferences by preventing them by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin. Please note that certain functions on this website may not be available or may be limited if you have disabled the use of cookies.
11) WEB ANALYSIS SERVICES
Google (Universal) Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes any direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other states that are part of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website and internet use. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Alternatively, you can click on the following link to set an opt-out cookie that prevents the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain, if you delete your cookies in this browser you must click this link again): Deactivate Google Analytics. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. When you visit a page, the user is assigned a unique, permanent, and anonymized ID that is set across different devices. This allows interaction data from different devices and from different sessions to be assigned to one user. The user ID does not contain any personal data and does not transmit it to Google. You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example, in another browser or on your mobile device. You can deactivate it using a browser plug-in from Google (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively to the browser plug-in or within browsers on mobile devices, click on the following link to set an opt-out cookie that prevents the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain, if you delete your cookies in this browser you must click this link again): Deactivate Google Analytics. Further information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376.
12) RETARGETING/ REMARKETING/ REFERRAL ADVERTISING
Facebook Custom Audience via the pixel process
This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With explicit consent, users' behavior can be tracked after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising measures. The collected data is anonymous for us, so we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its advertising purposes, in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to display ads both on and off Facebook. A cookie can also be stored on your computer for these purposes. These processing operations are carried out only if explicit consent is given in accordance with Art. 6(1)(a) GDPR. Consent to the use of Facebook Pixel may only be declared by users who are older than 13 years. If you are younger, please ask your legal guardian for permission. Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. To disable the use of cookies on your computer, you can set your internet browser so that no more cookies can be stored on your computer in the future or delete cookies that have already been stored. Disabling all cookies may, however, result in some functions on our website being unable to be executed. You can also disable the use of cookies by third parties such as Facebook on the following website: https://www.aboutads.info/choices/.
Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Processing is based on our legitimate interest in optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. Further data processing only takes place if you have agreed to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. If you are logged into Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups. You can permanently disable the setting of cookies for ad preferences by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin. Alternatively, you can inform yourself about the setting of cookies from the Digital Advertising Alliance at the internet address www.aboutads.info and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information and the privacy policy regarding advertising and Google can be found here: https://policies.google.com/technologies/ads.
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller regarding the processing of your personal data, which we inform you about below:
- Right to information according to Art. 15 GDPR: You have in particular the right to obtain information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that concerns you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR when your data is transferred to third countries;
- Right to rectification according to Art. 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;
- Right to erasure according to Art. 17 GDPR: You have the right to request the erasure
of your personal data if the requirements of Art. 17(1) GDPR are met. However, this right does not apply in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- Right to restriction of processing according to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data to establish, exercise or defend legal claims after we no longer need these data after the purpose has been achieved or if you have objected to processing based on your particular situation as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information according to Art. 19 GDPR: If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data relating to you have been disclosed of this rectification or erasure of data or restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;
- Right to withdraw consent granted according to Art. 7(3) GDPR: You have the right to withdraw your consent to data processing at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal;
- Right to lodge a complaint according to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work, or the place of the alleged violation, without prejudice to any other administrative or judicial remedy.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
14) DURATION OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined based on the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted, provided that it is no longer necessary for the fulfillment or initiation of the contract and/or there is no legitimate interest on our part in further storage.