Shipping Policy
Below you will find the average delivery time for all our packages:
- When an order is placed, it takes us 1 - 3 business days to process the order. During the week, it takes one business day, but if you order on a Friday evening or during the weekend, it may take a little longer.
- Once your order has been processed, it will be shipped and delivery will take an average of 8 - 12 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. If you have any questions or further concerns, do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.
Placing an Order
The ordering process at Sentro London is as simple as possible. First, you need to go to the product page and add the product you want to your cart. To do this, click on the black "Add to Cart" button.
It is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to Checkout" box. On the information page, you need to enter the correct address details. Make sure all information is correct. Once this information is correctly filled in, you can click the "Continue to Shipping" button.
On the "Shipping" page, you have the opportunity to review the address details you have provided. It is also noted that every shipment is sent completely free of charge. As a sign of our appreciation to our customers, we always cover shipping and delivery costs. You can now continue by clicking the "Continue to Payment" box.
In the payment options, you have the choice between various payment methods. At Sentro London, all payment options are SSL encrypted, which means you can always trust a secure payment environment.
- Klarna (deferred payment)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- Paypal Account
- EPS
- Immediate
Once you have selected the correct payment method, you need to click on the "Complete Order" box, and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. If you happen to encounter any problems with your order, you can always contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered to your door 100% free of charge. There is also no minimum order quantity.
Shipping Your Order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That is why we ensure that your order is processed and shipped as quickly as possible.
To ensure that we can keep fair prices on our products, we have chosen to bundle packages in large quantities and ship them all at once when we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
Note: Like many other online stores, we have a lot to do, and there may be delays due to the corona crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.
To ensure that your order is shipped today, please contact us via email. Our service team will be happy to help you with the right solution.
Contact information: info@sentro-london.com